Participant Customer Service.
How would you like to connect with us?
I want to request a call.
Complete the Request a Callback form if you would like a BPAS Participant Services Representative to call you. Available Monday – Friday between 9:00 am – 7:30 pm ET.
I want to call BPAS.
1-866-401-5272. Monday – Friday, 8:00 am – 8:00 pm ET
I want to send a secure online message.
For non-urgent messages; we’ll reply within 48 hours.
Read our Frequently Asked Questions
Participant Portal Updates
We hope you are enjoying the new BPAS participant portal.
While it’s pretty great, we aren’t finished yet! There are more exciting enhancements still to come throughout 2022 and into 2023. Here are a few noteworthy things we’re working on (not a complete list):
– Report showing account breakdown by investment and source (including share price and number of shares held by investment and source)
– Multi-factor authentication and additional technology
– Enhancements for plans still using paper forms for contribution rate changes
– Mile marker widget at top of home screen for easy access
– Accommodation of international phone numbers
– More great content and enhancements to BPAS University and the mobile app
We’ll keep you in the loop with updates on a regular basis. So, be sure to check back here often.
Comments? We’d love to hear your thoughts about the new BPAS Participant Portal. Please use the participant feedback survey found in the Library of the portal (after you login to your account) to share your feedback. We’re listening.
While it’s pretty great, we aren’t finished yet! There are more exciting enhancements still to come throughout 2022 and into 2023. Here are a few noteworthy things we’re working on (not a complete list):
– Report showing account breakdown by investment and source (including share price and number of shares held by investment and source)
– Multi-factor authentication and additional technology
– Enhancements for plans still using paper forms for contribution rate changes
– Mile marker widget at top of home screen for easy access
– Accommodation of international phone numbers
– More great content and enhancements to BPAS University and the mobile app
We’ll keep you in the loop with updates on a regular basis. So, be sure to check back here often.
Comments? We’d love to hear your thoughts about the new BPAS Participant Portal. Please use the participant feedback survey found in the Library of the portal (after you login to your account) to share your feedback. We’re listening.